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Worcestershire Acute Hospitals have been issued a warning by England's Chief Inspector of Hospitals, Professor Sir Mike Richards, following an inspection.
CQC visited the trust, unannounced, on 24 March, following concerns regarding the emergency departments at the trust’s Alexandra Hospital and Worcestershire Royal Hospital, and today, a report has been published of publishes of the inspection.
Areas focused on by the CQC included the safety of patients, particularly in the emergency department, as well as delays in handovers and a shortage of staff.
CQC’s Chief Inspector of Hospitals, Professor Sir Mike Richards, said:
“Our inspectors were concerned at what they found in the emergency departments at Worcestershire Acute Hospitals NHS Trust. We found there were delays in handovers from ambulance crews, there was a shortage of nursing and senior medical staff and we had concerns about safeguarding procedures concerning children and the management of medicines.
“This is why we took immediate action. Our team gave feedback on their findings to the trust as soon as they had finished their inspection and this was quickly followed by CQC issuing warning notices and placing a condition on the trust’s registration. We have been closely monitoring the trust since our inspection, working with the Trust Development Authority and other stakeholders, such as the local Clinical Commissioning Groups and NHS England, and we will continue to do so.
“Our inspectors will return to the trust unannounced at a future date to check on whether improvements have been made. If improvements are not made we will consider what further action we need to take.
“Significant work is needed to improve services at the trust so that it meets the standards people have a right to expect.
“The trust knows what it now needs to do to ensure change takes place.”
A condition was placed on the trust’s registration with regard to the service at Worcestershire Royal Hospital.
The trust has been given instructions to improve care and pay special attention to staffing levels and the maintenance of equipment at Worcestershire Royal Hospital.
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A young mum who picked up an infection while giving birth to her son at Heartlands Hospital in 2009 has been compensated by the hospital.
Doctors missed four chances to treat the infection and were left with no option but to perform a full hysterectomy on Hayley Sanders, who was 19 at the time. She was in such pain in the months after the ordeal that she was unable to bond and care for her newborn son.
The hospital have now agreed to pay a five-figure sum to Hayley out of court, just days before the case was due to be heard in the High Court.