Hospital lifts cap on parking charges

Coventry University Hospital has lifted the £150 cap on car parking charges meaning patients with chronic conditions could pay more.

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Hospital errors left mother needing hysterectomy

A young mum who picked up an infection while giving birth to her son at Heartlands Hospital in 2009 has been compensated by the hospital.

Doctors missed four chances to treat the infection and were left with no option but to perform a full hysterectomy on Hayley Sanders, who was 19 at the time. She was in such pain in the months after the ordeal that she was unable to bond and care for her newborn son.

The hospital have now agreed to pay a five-figure sum to Hayley out of court, just days before the case was due to be heard in the High Court.

Heartlands hospital in Birmingham where Hayley Sanders gave birth in 2009 Credit: David Jones/PA Archive/Press Association Images


Fresh call for hospital parking fees to be axed

Campaigners in the Midlands have issued a fresh call for parking charges at hospitals to be scrapped, claiming it is 'unfair' to place an extra burden on people and families already suffering with illness.

A report by the Health and Social Care Information Centre reveals the average cost of parking at a hospital is £1.15 per hour - but some, including Midland hospitals, charge much more than this.

Birmingham Women's NHS Foundation Trust charges £2.70 per hour.

It comes after Coventry University Hospital lifted a cap on the amount of money it could demand from people for parking earlier this year.

Health watchdog to ask patients about care quality

Former patients at New Cross Hospital in Wolverhampton are being asked about the quality of care they receive.

New Cross Hospital Credit: David Jones/PA Archive/Press Association Images

This is part of an overhaul of inspections by health watchdog, the Care Quality Commission.

Wolverhampton is one of the first four trusts in the country to be inspected.

MPs criticise Peterborough hospital build

The Commons Public Accounts Committee says that both hospitals now have uncertain financial futures

The decision to build a hospital in Peterborough using borrowed funds, while paying a private company to run a second hospital nearby, has been criticised by a group of MPs.

The Commons Public Accounts Committee says that both hospitals now have uncertain financial futures.

Leicestershire hospital produces video to improve patient experience

A short film has been produced by patients, volunteers and staff at Leicestershire Partnership NHS Trust in order to help improve patients’ experiences when they visit the hospital.

The film, which is the first of its kind in Europe, uses a simple theme ‘You are the patient experience’.

It has also been adopted by hospitals in Australia and the United States.

View the video below:


Snow disruption at UHNS

University Hospital of North Staffordshire is cancelling routine appointments and some services because of the heavy snow. Attempts are being made to keep the City General site operational. Relatives are asked to continue to collect patients who are being discharged.

If you have a concern, please contact the relevant department on your appointment letter or visit for department numbers.


Prince Charles calls for 'human kindness' in NHS

The Prince of Wales has made a direct plea to doctors and nurses to listen to their patients and to show them “human kindness” following reports of patient neglect at a hospital in Worcestershire.

In an article in the Journal of the Royal Society of Medicine, the prince said the industry must "listen and honour what is being said and not said by patients".

He added that a health service's vision should acknowledge "physical and social environment, education, agriculture and architecture".


Health Secretary "disgusted and appalled" at patient neglect

Health Secretary Jeremy Hunt said he is "disgusted and appalled" at reports of patient neglect at a hospital in Worcestershire. The worst instance of mistreatment at the Alexandra Hospital in Redditch was a patient starved to death, The Sunday Telegraph reported.

I am disgusted and appalled to read these accounts of what patients and their relatives went through.

These are examples of the sort of 'care' that should simply not happen in the NHS and there is no excuse for them.

We will be keeping a careful eye on this situation, and will take further action if necessary.

– Health Secretary Jeremy Hunt

The health trust concerned is writing to 38 families and is to admit its failings in each case, the newspaper said. In a statement, the trust issued an apology over its "shortcomings".

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