The energy giant, National Grid, is gearing up for one of its busiest times of year, keeping gas flowing into people's homes over Christmas.
During the festive period, its national customer centre, based here in the Midlands, is expecting to handle one emergency call every 15 seconds.
Dozens of gas engineers will be on duty over the holiday season. Our correspondent Peter Bearne has this report.
National Grid are expecting around 117,000 calls this Christmas as the company aims to keep families safe and warm by working around the clock throughout the festive period.
Engineers are expected to be very busy and in the time it takes to cook a 12lb stuffed Christmas turkey (3.5 hours), the company will take 1,050 calls.
On average they expect one call every 15 seconds.
National Grid engineers will be working throughout the festive period to make sure families across the Midlands have a safe and warm Christmas.
The company expects to take around 117,000 calls nationally over the holiday period.
Keeping gas flowing will be at the top of the agenda as millions of people will be cooking on Christmas Day.
Today, The National Grid opened its new £4 million training centre in Eakring, near Newark in Nottinghamshire.
The new building is part of a planned £20 million development of the centre to support 600 learners of the company.
John Willats reports.
National Grid has opened a new £4m training centre at Eakring, near Newark in Nottinghamshire.
Read the full story
The National Grid will officially open their new national learning centre near Newark today.
The UK High Voltage Learning Centre, which is based at Eakring in Nottinghamshire will provide students with specialist training in substation technology.
The $4 million centre will be officially opened today in front of 200 guests, including the Mayor of Newark.
Nine months of road works in the centre of Derby have started today as part of a 2.2million pound investment in gas works.
Around 16 kilometres of metal mains will be replaced with plastic mains, which should provide a gas supply to homes in the city until the end of the century.
The work is expected to be completed by March.
