The new NHS England Chief Executive, who grew up in Birmingham, has been back in the region to visit his own childhood GP practice.
Simon Stevens was at the Harlequin Surgery in Shard End, to see the changes that have taken place over the years.
He succeeds Sir David Nicholson, who was surrounded by controversy over the Stafford Hospital scandal.
Mr Stevens says he wants to hear how the NHS is coping first-hand from the staff themselves.
The heart doctor turned whistleblower who won his unfair dismissal case said he felt he needed to speak out because the trust repeatedly ignored his complaints about the treatment of patients.
Dr Raj Mattu told BBC Radio 4's Today programme:
I was rather concerned that the reason I came into medicine, which was to care for patients and to hopefully save lives, was not a priority or certainly a primary aspect of what managers in the hospital in Coventry were focused on.
Patient safety was regularly put at risk and patients were dying that I felt would not have died at other hospitals I had worked at.
A heart doctor turned whistleblower who exposed NHS safety fears said he felt "vindicated" after winning an unfair dismissal case following a long dispute with hospital bosses.
Cardiologist Raj Mattu claimed there was not enough protection available for whistleblowers in the NHS and added that he wants a meeting with Health Secretary Jeremy Hunt to address his concerns.
Dr Mattu exposed fears for patient safety and overcrowding at Walsgrave Hospital in Coventry in 2001, claiming there may have been avoidable deaths as a result.
He was then "vilified and bullied" by the University Hospital of Coventry and Warwickshire NHS Trust during a years-long "witch hunt", according to his lawyers Ashfords LLP.
A heart doctor, cleared of any wrongdoing after being sacked for whistle-blowing, has claimed he is relieved he has won his case, after a damaging 13 years.
Dr Raj Mattu was suspended in 2001 after he spoke out about two patients dying in overcrowded bays at Walsgrave Hospital in Coventry.
I am relieved that I have won my case. My treatment by the trust over the past 13 years has damaged my health, my professional reputation and my livelihood and its effects on my personal and private life have been devastating.
I can only hope that the NHS learns from my case and starts to listen to its doctors and nurses who raise concerns.
After winning a disciplinary hearing in 2008 he was reinstated, but continued to experience hostility from management, his lawyers said. He launched grievance procedures in 2009.
Dr Mattu was sacked by the Trust which runs the hospital in 2010 after counter-allegations of bullying and breach of confidentiality.
The Trust says it is considering appealing the tribunal's decision.
A cardiologist, who was sacked after becoming a whistleblower, has been cleared of any wrongdoing.
Dr Raj Mattu spoke out about two patients dying in overcrowded bays at Walsgrave Hospital in Coventry in 2001.
The NHS Trust which runs the hospital says it is considering appealing the tribunal's decision.
The Department of Health has admitted the NHS will collapse if improvements are not made to health and social care.Read the full story ›
Jason Dorsett, finance director at Monitor says: "It's a tough financial climate for the NHS at the moment. The government has put more money into the NHS but the population is getting larger, people are getting older so that money has got to go further every year.
"So what we're finding is not that foundation trusts are in great difficulties, but there are closer to the margin, they've got less surplus to go around."
A study from Monitor, which regulates England's 147 foundation trusts, said 39 trusts are now in deficit, almost double the 21 in the same period last year and more than the 24 expected.
The combined financial hole of these trusts is £180 million - higher than the £168 million anticipated, with 60% of the deficit concentrated in five organisations. A further 17 trusts have "very small" deficits.
The Midlands is the most "financially challenged" region, with 14 of its 38 trusts being in deficit, including Peterborough, Mid Staffordshire, Sherwood Forest and Milton Keynes, the report said.
Overall, 40% (33) of acute trusts, 20% (one) of ambulance trusts, 11% (two) of specialist trusts and 7% (three) of mental health trusts are in deficit.
A report showing the number of NHS foundation trusts breaching an urgent cancer target has more than quadrupled in a year also showed trusts had delivered "efficiency savings" of £867 million so far in 2014 -18% (£185 million) behind what they had planned for this stage.
All trusts need to up their game in delivering efficiency savings this year in order to maintain and improve the quality of care for patients, and ensure the sustainability of services.
The financial trust sector is doing remarkably well in tough circumstances but is looking a little frayed at the edges.
The Government target is for 85% of patients with suspected cancer to start treatment within 62 days of being urgently referred by their GP.
Monitor's report shows:
- 18 trusts breached this target, up from 12 the previous quarter and compared with four in the same period in 2012
- 39 trusts are now in financial deficit - almost double the same period last year
- 1.6 million patients were waiting for treatment in December - 14% higher than December 2012
- 28 foundation trusts failed the four-hour A&E waiting time target from October-December 2013
- Of England's 147 NHS Foundation Trusts, 26 are currently in breach of their licence
- 8 of those trusts are in special measures