A regional organiser for Unison has criticised nPower's decision to cut more than 900 jobs in the Midlands.
Andrew Johnson says he is 'angry' and 'devastated' about the cuts.
Energy giant nPower has confirmed that around a 1000 people in the Midlands are to lose their jobs.
The company plans to outsource much of its consumer service and back office functions. The redundancies - which include 550 at the Stoke-on-Trent office, and 400 at offices in Oldbury - will take place over the next eight months.
nPower's Roger Hattam believes the cuts are necessary to keep customer bills as low as possible.
The chief executive of npower said its restructuring proposals aim to deliver a more "efficient, flexible and improved customer experience".
Paul Massara said in statement:
Energy giant npower, owned by German company RWE, said its customers would continue to be served on the phone by people based in UK call centres under its restructuring proposals.
However, back-office functions would be outsourced to India, npower said in a statement.
Energy company npower has confirmed it is planning 1,460 redundancies in the UK as part of restructuring plans.
Under the proposals, the main impacts regionally would be:
- npower's offices in Stoke on Trent would close, affecting 550 employees
- One of three offices in Oldbury would close and around 400 face redundancy
- Around 430 employees face redundancy at Rainton Bridge, Sunderland
- Approximately 80 employees at npower's site in Leeds face redundancy
- npower's site in Thornaby would close, but all roles would be relocated to Rainton
- Although there would be no redundancies at the Peterlee offices, several teams will be moved between the Rainton and Peterlee offices
The firm said around 540 existing staff will be transferred to retail outsourcer Capita "to allow customers to benefit from the expertise of npower's existing employees".
550 people have been told today they will lose their jobs at nPower in Stoke-on-Trent. The company said it is closing its operation there next June.
The company has been in Stoke-on-Trent for about 20 years.
Energy firm npower has confirmed around 1,460 staff members in the UK will be made redundant as more work is outsourced to India.
Hundreds of people in the Midlands are expected to be told by energy provider nPower this morning that they are to lose their jobs.
It is thought 1400 jobs in the UK will be moved overseas with the company's office in Stoke being shut down.
The energy giant employs around 2500 people across the Midlands and also has sites in Solihull, Worcester and Oldbury.
Energy firm npower is to close its site at Stoke-on-Trent, according to ITV Business Editor Laura Kuenssberg.
It is understood that workers will be told the news at a meeting at 9am tomorrow.
Around 600 people work at the site.
Energy firm npower is set to axe 1400 jobs in the UK, according to reports.
An announcement is expected to be made tomorrow, which it is believed will affect a number of call centres across the UK.
The firm employs around 600 people at its office in Stoke-on-Trent.