Birmingham Children's Hospital has launched a new smartphone app designed to enable patients to leave feedback and comments.
Andy Bevan has been to the hospital to see the app in action, which is the first of its kind in the country.
Robin Vickers from Digital Life Sciences has told ITV News Central the new smartphone app for patients at Birmingham Children's Hospital is being used for constructive feedback, despite them originally thinking it would be used by patients to complain and moan.
Digital Life Sciences were one of the partners which developed the app.
The NHS' first smartphone app has been launched at Birmingham Children's Hospital.
The application allows patients and families to leave feedback and comments in a quicker, easier and more effective way than every before.
It has been designed to enable people to interact with the hospital in an innovative new way.
Michelle McLoughlin, Chief Nurse, whose been leading the project, said: "The app enables us to gather feedback in a way that our patients and families want to give it so we know immediately what we are getting right and what we need to improve to make their time with us the best it can be."