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Lanes have been reopened on the M42 Northbound

Lanes have now been reopened. Credit: Highways England

Lanes have been reopened on the M42 Northbound after an earlier accident.

Investigations continue into Starbucks lift plunge

Credit: Nick Ansell/PA Wire/Press Association Images

An investigation is underway into how a woman fell around 25 feet down a lift shaft at a Starbucks in Solihull.

The female employee, believed to be in her 20s, suffered a suspected broken leg and pelvis in the accident on Thursday afternoon.

Solihull Metropolitan Borough Council are taking the lead, rather than the Health and Safety Executive, because it is a retail premises.

They say there is no time scale for how long the investigation will last, and that they cannot comment on what steps the investigation will include.

Starbucks released a statement saying:

We are shocked and distressed by this terrible incident and we’re working closely with the authorities as they investigate how this could have happened. Our store will remain closed until the investigation is finished.

– Starbucks spokesperson

Starbucks 'shocked' by woman falling down lift

Starbucks Credit: PA

Starbucks has released a statement after a woman fell down one of their lifts in Solihull.

West Midlands Ambulance Service said the woman fell approximately 25 feet at the chain's shop in Solihull High Street.

A Starbucks spokesperson said:

"We are shocked and distressed by this terrible incident and we’re working closely with the authorities as they investigate how this could have happened.

"Our store will remain closed until the investigation is finished."

– Starbucks spokesperson
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