Delayed Virgin Trains passengers will be offered compensation in the form of a cheque as the default option rather than travel vouchers.Read the full story ›
Passengers in Birmingham hoping to travel on the Manchester to London Euston route may experience delays and cancellations today following a security alert early this morning.
Virgin Trains running from Manchester to London Euston are being affected, with some services cancelled and others heavily delayed.
There are also issues on trains running from Liverpool Lime Street to Euston, with trains calling additionally at Crewe, Rugby and Milton Keynes Central.
You can find more information from Virgin Trains here.
#VTINFO We apologise to customers on the Manchester - Euston route, a security alert means we can't bring all trains off the depot ^AN
A Virgin Trains passenger who bravely tweeted he'd run out of loo roll has been invited to the train firm's headquarters in Birmingham.Read the full story ›
Ongoing cancellations & delays in London Midland and Virgin train services between Kings Langley and Watford Junction, due to an earlier train hitting masonry in a tunnel.
Passengers who experience delays of more than half an hour or more are eligible for a refund.
There are delays of up to 40 minutes on London Midland, East Midlands Trains, Virgin Rail and Northern Rail between Liverpool Lime Street and Birmingham New Street due to a signalling problem at Mossley Hill.
Virgin Trains has had plans to run extra services to Shrewsbury on the London to Scotland West Coast Main Line rejected by rail regulators.
The Office of Rail Regulation says there is not enough space on the line to run all the extra services.
Today the government will announce plans to re-open the rail franchising process, six months after the collapse of the West Coast Mainline deal.
It is thought that the priority will be to agree a new ownership deal for the East Coast mainline.
The rail route will be put back into private ownership after a long period under state control.
Virgin Trains has been voted the best rail service provider according to a latest survey.Read the full story ›
In October the Government U-turned on the decision to award FirstGroup the West Coast Mainline, after finding "significant technical flaws" in the way the procurement was conducted.
Virgin are now running the service until November 2014, with the fiasco costing the taxpayer £43 million.
This episode revealed substantial problems of governance, assurance, policy and resources inside the Department for Transport.
Embarking on an ambitious, perhaps unachievable, reform of franchising, in haste, on the UK's most complex piece of railway was an irresponsible decision for which ministers were ultimately responsible. This was compounded by major failures by civil servants, some of whom misled ministers.
Many of the problems with the franchise competition, detailed in the Laidlaw report, reflect very badly on civil servants at the DfT. However, ministers approved a complex, perhaps unworkable, franchising policy at the same time as overseeing major cuts to the Department's resources. This was a recipe for failure which the DfT must learn from urgently.