"The whole family cry together in agony when we imagine our children lying in blood.
If the emergency call had been handled properly it would have saved lives, even caught the perpetrator.
Our paramount aim is to work together, solve the case and catch the perpetrator."
More top news
Abuse of the elderly is a 'growing concern', according to an age charity which has launched a leaflet to help people recognise the signs.
The following blog was written by William Davis, a former bulimia sufferer from Kidderminster.
East Midlands weather: Bright spells