Leanne Thomas, Mother of Jamie Thomas, who broke his wrist at a Manchester United game, says she thought it was just bruised.
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A teenager from Sutton Coldfield was arrested at Birmingham Airport when he attempted to check in on a flight bound for Istanbul.
22-year-old Amelia Blake from Loughborough was found dead in the Newtown suburb of Sydney last Friday.
ITV News spent a day with a West Midlands ambulance crew to see first-hand the pressure they are under.