The Chief Officer for Age UK in Dudley, Sally Huband speaks on the new social care plans.
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ITV Central's Health Correspondent was given exclusive access to the A&E department which is of most concern to Jeremy Hunt.
The Trust, which is in special measures, was named and shamed by the Health Secretary Jeremy Hunt as being one of the worst in the country.
Paul Farrelly, the Labour MP for Newcastle-under-Lyme, told ITV Central's political programme Central Lobby.