Council warns over computer scam

Leicestershire County Council is warning people not to fall victim to hoax calls from a business claiming to work for the local authority.

The warning has been issued after a resident reported receiving calls from a company claiming they were asked to fix their computer. The caller told the resident the County Council had passed on their details and that they were working with the police.

Leicestershire County Council said it would not pass on individuals' details to businesses and is urging people not to respond to such calls and never to give any personal details to an unknown person.

"These types of calls are becoming all to frequent. Leicestershire County Council or its agents do not make unsolicited or unexpected phone calls to consumers.

"The caller will ask you to turn on your computer and to give the caller remote access to it, so that the fictitious problem can be rectified.

"Giving access to your computer to someone you don't know could lead to it being infected with viruses or your personal or financial information being stolen and used fraudulently. Or you may have software downloaded on to your PC or work done unnecessarily for which you may then be asked for payment."

– David Bull, Leicestershire County Council's Head of Trading Standards