We want an explanation as to how this happened and an assurance that no one else will have to endure what my sister had to go through.
"No one listened to us and the doctors constantly patronised us by saying it was her anxiety that was making Jeannine's pain worse."
More top news
The TV star has been recognised for her work encouraging young people to consider a career in aviation.
What does the weather have in store for the West Midlands overnight and into tomorrow? Read on to find out...
Read on for your East Midlands weather forecast for tonight and tomorrow...