Children's Hospital offers "heartfelt apology" to Hayley's family
– Statement from Birmingham CHildren's Hospital"When Hayley died, we recognised that some of her care fell below our usual high standards and for this we offer a heartfelt apology for the distress that has been caused.
"We’ve taken all the steps possible to learn from this. We’ve gone beyond the recommendations of our investigation and improved the way we do things to ensure that no children or families experience anything like this again."

