Tessa Trace a charity worker for Age UK in Leicestershire says a couple encouraging people to donate their winter fuel allowance is so valuable to the work Age UK do over the winter months.
More top news
Weekend weather forecast - more snow to come ?
The mother of newborn twins who died after paramedics were unable to reach their tower block, has spoken of her hurt over her loss.
A compilation of Boxing Day snowy scenes across the Midlands.