Virgin Trains are to continue running the services on the West Coast main line which connects London, Birmingham, Manchester and Glasgow for a further 23 months.
Commuters at Birmingham New Street gave their opinion on Virgin Trains services.
The true cost of the fiasco over the West Coast Main Line franchise is only just beginning to become clear.
A critical report by MPS has condemned the £50 million cost to the taxpayer caused by the West Coast Mainline fiasco.
Transport Secretary and Derbyshire Dales MP Patrick McLoughlin has told MPs today that mistakes over West Coast should not have been made.