Health Secretary Jeremy Hunt today visited Stafford Hospital. He met doctors, nurses and care assistants, as well as campaigners from Cure the NHS.
This comes a month before the publication of a report into the hospital's alleged failings.
In an exclusive interview with ITV Central, Mr Hunt said:
"Quality of care should be as important as quality of treatment. People have confidence in treatment, but are less confident about consistency of care.
"I want to understand and learn lessons from Stafford...I think there are other places in the system where pockets of these problems are happening.
"We need to work out how we're going to stop some of these tragedies happening.
"There have been improvements - but you can always go further."
More top news
An ejector seat manufacturer has admitted breaching health and safety law over the death of a Red Arrows pilot.
Alison MacKenzie discusses the Midland's biggest political events this month with MPs from across the region.
Remaining rather cloudy, but the patchy light rain will ease and clear during the evening.