Health Secretary Jeremy Hunt today visited Stafford Hospital. He met doctors, nurses and care assistants, as well as campaigners from Cure the NHS.
This comes a month before the publication of a report into the hospital's alleged failings.
In an exclusive interview with ITV Central, Mr Hunt said:
"Quality of care should be as important as quality of treatment. People have confidence in treatment, but are less confident about consistency of care.
"I want to understand and learn lessons from Stafford...I think there are other places in the system where pockets of these problems are happening.
"We need to work out how we're going to stop some of these tragedies happening.
"There have been improvements - but you can always go further."
More top news
Becoming generally dry overnight with clear spells. A sunny but chilly start tomorrow. Cloud increasing with a little rain for some.
Strong winds and showers easing. Tomorrow, a mainly dry, and locally chilly start, cloud will thicken, with some patchy rain possible.
A food co-operative in Bearwood, near Birmingham, is to hold its first food festival.