If you're rushing round the shops today getting your last minute Christmas presents, don't forget a few simple things to make life easier, if the gifts don't turn out as planned.
Here are some tips from Trading Standards
Keep your receipt
Check the shop's policy on 'unwanted gifts' before paying
Return faulty goods as soon as possible
Contact the retailer rather than the manufacturer as your first step, as it is the seller who is ultimately responsible for faulty goods
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Rather cloudy but mainly dry with some brightness tomorrow.
Frost free tonight then mainly dry and bright tomorrow.
Sutty from the Pets as Therapy charity is one popular visitor on the Children's wards, helping brighten up the day for poorly patients.