If you're rushing round the shops today getting your last minute Christmas presents, don't forget a few simple things to make life easier, if the gifts don't turn out as planned.
Here are some tips from Trading Standards
Keep your receipt
Check the shop's policy on 'unwanted gifts' before paying
Return faulty goods as soon as possible
Contact the retailer rather than the manufacturer as your first step, as it is the seller who is ultimately responsible for faulty goods
More top news
It will be another day of frequent sunny spells, brisk winds, and isolated showers.
Friday will remain cold in the breeze with a mixture of sunny spells and isolated showers.
Outbreaks of rain, sleet and some hill snow are forecast across the region through Saturday morning.