It cost them nearly a day of their holiday, but it could now cost the airline industry a lot more.
Jeff Halsall's return flight was delayed by nearly 22 hours. He and his wife from Stoke-on-Trent took operator Thomas Cook to court - and have since achieved a landmark ruling that opens up compensation claims for other unhappy holiday-makers.
In his only television interview, Mr Halsall has been speaking to ITV News Central's Chris Halpin.
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Some overnight rain then mainly dry on Tuesday. Remaining Mild.
Further outbreaks of rain this evening.
Some will see further rain this evening, but the wet weather will gradually clear leaving a drier end to the night. Staying cloudy.