Due to the number of calls, we operate a 'graded' policy - where officers respond to the most urgent ones as quickly as possible.
It's down to the 999 operator to grade the response given. There are three types of response: immediate, early and routine.
999 call just received from an unlocked phone in a pocket, tying up an emergency line. Remember to check your phone is locked! #fcc24
More top news
Three days of memorials are underway to remember a pioneering Jamaican Bishop who founded an international church movement in Birmingham.
A racecourse punter made a creative attempt to try to sneak alcohol into a venue - by hiding a bottle of vodka inside a salami sandwich.
A man who stabbed his mother and killed his sister, was sent home by doctors without a handover, an inquest has heard.