Due to the number of calls, we operate a 'graded' policy - where officers respond to the most urgent ones as quickly as possible.
It's down to the 999 operator to grade the response given. There are three types of response: immediate, early and routine.
999 call just received from an unlocked phone in a pocket, tying up an emergency line. Remember to check your phone is locked! #fcc24
More top news
The Attorney General has suggested the law could be changed to give greater protection to alleged rape victims.
The RSPCA say the crossbreed, since renamed Chelsea, is in good condition and they are confident she will now find a new loving home.
Inspectors believe the discovery could turn out to be one of the largest finds in the north of the county in recent years