Due to the number of calls, we operate a 'graded' policy - where officers respond to the most urgent ones as quickly as possible.
It's down to the 999 operator to grade the response given. There are three types of response: immediate, early and routine.
999 call just received from an unlocked phone in a pocket, tying up an emergency line. Remember to check your phone is locked! #fcc24
More top news
Cloudy and windy in the East. Cloudy and mild, with patchy rain in West.
Most places dry overnight. Cloudier and windier during Sunday.
Cloudy and mild on Sunday, risk patchy rain in west.