Senior managers at Stafford Hospital accept that for a number of years, there were big problems on some of the wards. They also agree that this led to some terrible standards of care.
But, they say, Stafford Hospital has turned itself around and is now among the best hospitals in the country.
As Kate Fisher reports, there have been many changes and the hospital says it no longer deserves to have a bad reputation.
A look at the key events and players in the Stafford Hospital story.
The future of the Trust which runs Stafford Hospital will be outlined as special administrators publish a draft report on service provision.
Stafford Hospital say they "apologise unreservedly" in a statement following the report into "failings" at the hospital.