The country's top nurse has said colleagues who fail to demonstrate "compassion and empathy" to patients have no place in the NHS, following a damning report into failings of care at Stafford Hospital.
Jane Cummings, chief nursing officer for England, said she was "shocked and appalled" at the behaviour of some members of her profession after the findings of a public inquiry into Mid Staffordshire NHS Foundation Trust were published.
Robert Francis QC, who led the inquiry, uncovered a "disaster" in the standards of basic care and medical treatment for some of the most vulnerable and elderly patients.
What does the decision to appoint trust special administrators to run Mid Staffordshire NHS Foundation Trust mean?
The Health Secretary's response came after failings at Mid Staffordshire NHS Trust, which highlighted the suffering of hundreds of people.
The Health Secretary, Jeremy Hunt, has today outlined new plans for NHS following the Stafford scadal