Birmingham Children's Hospital has launched a new smartphone app designed to enable patients to leave feedback and comments.
Andy Bevan has been to the hospital to see the app in action, which is the first of its kind in the country.
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The "Beast from the East 2" blew into the region overnight, with some places seeing several centimetres of the white stuff.
Most places will be dry, with any snow showers dying away overnight. Very cold, risk of widespread ice.
A rather cloudy night is expected with most areas becoming dry with easterly winds continuing to slowly decrease in strength.