Birmingham Children's Hospital has launched a new smartphone app designed to enable patients to leave feedback and comments.
Andy Bevan has been to the hospital to see the app in action, which is the first of its kind in the country.
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'I am immensely proud of the officers involved and want to thank them for their bravery in bringing this incident to a safe conclusion.'
Breezy, but largely dry with sunny spells.
Cloudy with rain at first, clearing to sunny spells.