Residents in a Lincolnshire village, who have been without landline connections for a week, have been told by BT they will have to wait another few days before services return.
Phones and internet connections in Eagle, west of Lincoln, have been affected by stolen underground cable.
Natasha Woods who owns the village store and Post Office says many people and business owners have been angry and frustrated by the situation.
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Her family thought that she was staying with friends but she has not returned home.