ITV News Central spoke to people in Kings Heath in Birmingham about the prospect of their local Post Office branch closing or becoming a franchise.
Those asked don't understand why the Post Office needs to make the changes to the retail side of the business.
More top news
Beauty entrepreneur, Amy Childs, is launching an academy to deliver beauty courses in a partnership with Stafford college this afternoon.
A boy has won more than £7 million in compensation after being left with bran-damage.
Dry, sunny and very warm.