Janet Dewsbury from Glenfield was given advice at the child seat safety clinic in Beaumont Leys today.
Her 1-year-old grand-daughter Eleanor was strapped in correctly, but she was given advice about safety head rests.
She says her main priority is always to keep Eleanor safe.
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ITV Central's Health Correspondent was given exclusive access to the A&E department which is of most concern to Jeremy Hunt.
The Trust, which is in special measures, was named and shamed by the Health Secretary Jeremy Hunt as being one of the worst in the country.
Paul Farrelly, the Labour MP for Newcastle-under-Lyme, told ITV Central's political programme Central Lobby.