David Behan, Care Quality Commission Chief Executive, announcing a consultation on the proposals, said:
These proposals put CQC firmly on the side of people who use services. This consultation is a critical step towards making root and branch changes to regulation. These proposals put CQC firmly on the side of people who use services.
– David Behan, CQC Chief Executive,
We are determined to make the right changes to help us make sure health and social care services provide people with safe, effective, compassionate and high quality care.