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NHS apology after neglect

A woman, who was forced to feed her elderly mother with lollipops in order to keep her hydrated, has received an apology from the NHS.

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Woman gets NHS apology after hospital neglects mum

A woman, who was forced to feed her elderly mother with lollipops in order to keep her hydrated, has received an apology from the NHS.

Tracey Holmes’ mother, Sandra Aston, was left helpless at Redditch Alexandra Hospital in the week before she died in April 2012.

The 79-year-old was also misdiagnosed. She was told she had pneumonia, when in fact, Mrs Aston had lung cancer that could not be operated on, which caused her death.

The hospital have formally apologised to the family.

My mother was left dehydrated, with no monitoring of her fluid or food intake.

We constantly found her freezing cold, with cracked bleeding lips and in considerable distress due to her discomfort and desperate thirst.

We even took to bringing her ice lollies because the hospital was unable to provide oral sponges.

We fear that if we had not been there then mum would have received nothing at all.

– Tracey Holmes

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