Parts of the Midlands' motorway network and a major A-road in Worcestershire were closed for nearly 27 hours this weekend, as a man threatened to harm himself on a bridge over the M42.
Many motorists took to social media to vent their frustrations at the delays.
This has led to criticism from mental health charities, who've called some of the tweets 'inappropriate'.
Helen Wadley, the Chief Executive of the Birmingham branch of mental health charity MIND said:
I'm saddened that people in response to such a distressing incident actually could put that level of anger and frustration.
The man was obviously experiencing a high amount of distress.
I think sometimes people just don't think about what they say, it's sort of an instant reaction that they are frustrated and then they vent their frustrations out without thinking about it.
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The pellet pierced two-year-old Pemble's right eye, causing irreparable damage to the iris.
The driver and passenger were shaken but otherwise unhurt.
The driver was parked up in a lay-by in Leicestershire when a man approached him.