– Steve Lewis, Network Rail station manager
We would urge passengers to allow extra time to catch their train from New Street over the next few weekends while we manage the huge increase in passengers using the station.
The safety of passengers is our priority and last Friday we saw nearly 200,000 passengers use the station, a 75,000 increase on a typical day. We would appreciate their patience while we implement these crowd control measures which are there for the safety of all passengers using the station.
Passengers travelling from Birmingham New Street station on Friday nights and weekends are being asked to allow extra time for their journeys owing to the huge increase in passengers over the Christmas period.