Watch the video to see the moment when 9-year-old Denver found out that she would be going to a One Direction concert.
The tickets were bought as a present: except they have failed to arrive and the concert is tonight. In total 9 tickets were bought by a group of friends for their children at a cost of £80 each.
Staffordshire Trading Standards has branded the website selloutworld.com a "scam." ITV News Central contacted the website by phone and email to ask where the tickets are but has received no response.
More top news
Satisfaction with rail operators ranged from 69% to 95%.
He was travelling on one of the busiest motorways in the country.
A man has died after being injured in what police are calling an 'industrial incident' in Rugby.