Watch the video to see the moment when 9-year-old Denver found out that she would be going to a One Direction concert.
The tickets were bought as a present: except they have failed to arrive and the concert is tonight. In total 9 tickets were bought by a group of friends for their children at a cost of £80 each.
Staffordshire Trading Standards has branded the website selloutworld.com a "scam." ITV News Central contacted the website by phone and email to ask where the tickets are but has received no response.
More top news
It will be another day of frequent sunny spells, brisk winds, and isolated showers.
Friday will remain cold in the breeze with a mixture of sunny spells and isolated showers.
Outbreaks of rain, sleet and some hill snow are forecast across the region through Saturday morning.