Watch the video to see the moment when 9-year-old Denver found out that she would be going to a One Direction concert.
The tickets were bought as a present: except they have failed to arrive and the concert is tonight. In total 9 tickets were bought by a group of friends for their children at a cost of £80 each.
Staffordshire Trading Standards has branded the website selloutworld.com a "scam." ITV News Central contacted the website by phone and email to ask where the tickets are but has received no response.
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Occasional rain interspersed with drier periods. Rather warm.
Some rain tonight but largely dry.
Police are concerned for the welfare of Samantha Baldwin and her children, nine-year-old Louis Madge and six-year-old Dylan Madge