ITV News has been told there are growing problems at the Pakistani High Commission in Birmingham, as people wait in long queues to apply for ID cards to travel back to Pakistan.
The office opens at 10am, and the first 50 people in the queue are given raffle tickets for an appointment, while the rest - who have waited for hours - are simply turned away.
ITV will be investigating the cause of the delay today.
This morning, a queue of more than 100 people was already snaking outside the building by 8.30am. People start to line up in the early hours of the morning in the hope of being able to secure an ID card.
More top news
Refugees who struggle with a language barrier once in the UK are being offered help by volunteers at the University of Leicester.
It'll be occasionally bright during the morning but cloud will increase by midday with possible spells of light rain or drizzle.
Mostly dry and bright during the morning but with thickening cloud bringing some rain or drizzle through the afternoon.