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Corbyn 'changes travel plans due to BA flight disruption'

Jeremy Corbyn was due to fly to Glasgow after appearing on ITV Peston on Sunday Credit: ITV/Peston on Sunday

Labour leader Jeremy Corbyn's election campaign trail plans have been affected by British Airways' flight disruption.

Mr Corbyn changed his original plans to fly to Glasgow due to ongoing flight delays and cancellation caused by theairline's IT system crash.

Instead he travelled north by train after an interview on ITV's Peston On Sunday programme.

It meant he had to cancel a planned afternoon campaign stop in the city but it said to be going ahead with a rally in the evening.

A Labour source said: "As a result of flight disruption Jeremy decided to travel by train to ensure he could be in Glasgow this evening."

BA passengers now facing missing baggage ordeal

Some passengers have had their Bank Holiday breaks ruined by the glitch. Credit: PA

British Airways passengers already facing delays after a computer glitch are also being hit with missing baggage issues.

One man caught up in the ordeal, which grounded scores of flights on Saturday, said the airline had lost his and dozens of other passengers' bags.

Terry Page said on arrival at Terminal 5 he and "about 50" others were told BA did not know where the bags were - and were hoping they would receive them on Monday.

"They said nothing," Mr Page claimed. "It's affected so many people.

"An 80-year-old lady was standing around waiting for announcements, et cetera - and she fell over.

"We helped her up and she said 'I'm just so tired'.

"There was a lady with her baby stranded, it was awful. It's been a terrible, terrible day."

Musician Charles Trippy, bassist with US rock band We The Kings, complained to BA via Twitter that his instrument was missing.

The band are on the bill at the Slam Dunk Music Festival, which has shows in Leeds on Sunday and Hatfield on Monday.

Trippy tweeted: "Dear @British_Airways please find my bass. It's getting frustrating that you don't know where it is. I kinda need it for work. No big deal".

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Passengers wait for BA flights at Heathrow after IT crash

Thousands of British Airways passengers left stranded after a global IT crash caused chaos are hoping to get on flights from Heathrow on Sunday.

The airline has said it plans to operate the "majority of services" from the airport after the IT meltdown led to flight cancellations at both Heathrow and Gatwick on Saturday.

Departure boards showed BA flights departing from Heathrow early on Sunday, but several flights were cancelled.

A Heathrow spokesman said "delays and cancellations of British Airways flights are expected".

The airport has advised passengers not to travel to the airport unless they have already rebooked their flights.

GMB union suggests IT failure could have been avoided

British Airways has grounded all flights from Heathrow and Gatwick on Saturday

The GMB union has suggested the IT failure could have been avoided if the airline not outsourced its work to India.

The GMB said the disruption could have been avoided if the airline had not cut "hundreds of dedicated and loyal" IT staff and contracted the work to India in 2016.

A BA spokesman said: "We would never compromise the integrity and security of our IT systems.

"IT services are now provided globally by a range of suppliers and this is very common practice across all industries and the UK Government."


British Airways: Power supply issue source of IT failure

The baggage chaos at Heathrow Airport Credit: Chris Ship

British Airways says it believes a "power supply issue" was the cause of a global IT failure that grounded scores of flights today.

It is feared that it could take days for services to return to normal and clear the backlog of passengers.

Chief executive Alex Cruz said: "We believe the root cause was a power supply issue and we have no evidence of any cyber attack."

BA 'happy to consider reimbursing reasonable expenses'

The letter handed to passengers.

British Airways has said it would be "happy to consider reimbursing reasonable expenses" to customers caught up in mass delays caused by a global IT crash.

In a letter to customers at Gatwick Airport, the airline said: "As part of our care obligations to our customers under EC Regulation 261/2004, we will be happy to consider reimbursing reasonable expenses for meals/refreshments and the provision of hotels, and transport to/from the hotel or other accommodation if an overnight stay is necessary based on the following guidelines:

  • Hotel accommodation (£200 per day per room - 2 people sharing).
  • Transport between the airport and your hotel (£50 for the round trip).
  • Reasonable meal and refreshment expenses (£25 per adult per day and £12.50 for children).
  • Two reasonable telephone calls per customer.

The letter added: "Please accept our sincere apologies again for the disruption you have experienced today. We don't underestimate how inconvenient this is for you."

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