A woman from Merseyside who died after falling from a third-floor balcony inside a Primark store has been named by police as Susan Wood.
The 57-year-old from Kirkby, was found at the bottom of escalators on the ground floor of the clothes shop in Church Street, Liverpool, on Wednesday evening.
Moments earlier, Mrs Wood had been seen on a balcony next to the escalators on the third floor, police said.
A doctor who was in the area at the time treated her at the scene before paramedics arrived. Mrs Wood was taken to the Royal University Liverpool Hospital in a critical condition but was pronounced dead a short time later.
Merseyside Police is conducting an investigation into the circumstances surrounding Mrs Wood's death but the coroner has been told there are no suspicious circumstances, the force said. Detectives have been speaking to witnesses and CCTV has been examined.
Five years ago, at the same store, a three-year-old girl fell through a gap between the escalators to the lower ground floor while travelling up to the third floor with her family.
She suffered multiple injuries including a broken leg and arm but survived.