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  1. ITV Report

Rail firms pledge to put things right

Photo:

Rail companies have been showing off their control centre in the North West in an effort to convince passengers they're fixing months of problems.

Granada Reports was invited into the giant centre today to see their work first hand.

But after all those delays and cancellations over the summer, will it be enough to win over some of the passengers who've lost faith in their public transport?

One pressure group says no.

Our correspondent Rob Smith went to watch the controllers in action: