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Full report: Alder Hey Hospital told it must improve

The North West's leading children's hospital has been told it must improve.

Alder Hey's care of critically ill children has been criticised and inspectors say they don't have enough nurses and senior doctors.

The report comes after an inspection by Care Quality Commission.

The hospital trust says it's already made improvements.

Alder Hey says it's already making improvements

Alder Hey Children's Hospital says it's already investing in additional nursing staff and making improvements.

The NHS Foundation Trust says it's confident the overall service to patients is safe but they still need to make improvements in recruitment, outpatients and and their High Dependency Unit.

'At the time of inspection, solutions had already been put in place in these areas and the Trust is currently developing an action plan in response to all of the recommendations within the CQC report.

This includes a renewed focus on leading improvements to services currently available for children and young people.'

– Rick Turnock, Acting Medical Director of Alder Hey Children’s NHS Foundation Trust

The Trust's Chief Executive said the CQC report showed the high quality care, compassion and commitment shown to patients and families at Alder Hey.

'In the last year we have invested over £1m in additional nursing staff and 37 new nurses have been appointed just this month.

We have also worked hard to improve communication and engagement with staff, the availability of clinical records, administration of medicines, incident management and medical leadership.

Alder Hey has been delivering pioneering treatment for the last 100 years and our new hospital, which opens next year, will provide an exciting opportunity to enhance our role as a leader in children’s healthcare.'

– Louise Shepherd, Chief Executive of Alder Hey Children’s Hospital

Alder Hey: 'I am concerned that shortages of nurses'

"I know that the Alder Hey Children's NHS Foundation Trust is going through significant change. I am sure that the new children's hospital which is currently being built will allow the trust to make a significant improvement to the overall experience of patients and their families.

"We came across numerous examples of staff going the extra mile to care for and treat children and young people in a highly personalised and sensitive way. Patients and relatives praised the staff for the commitment they showed to their work.

"However I am concerned that shortages of nurses in some departments may affect patient care. While there have been moves to improve the recruitment process, the trust must continue to make this a priority.

"Our judgement is that this is a good hospital in many ways - but the issues which we have identified are preventing it from achieving excellence. The trust has told us it is taking action - I hope and expect to return in due course to find that the problems have been addressed."

– The Chief Inspector of Hospitals, Professor Sir Mike Richards

Hospital must make improvements

Alder Hey Children's NHS Trust in Liverpool has been told it needs to make a series of improvements. An inspection in May found care for the critically ill and staffing levels need improvement and there were long waiting times for outpatients. The hospital cares for more than quarter of a million children from the region each year and has accepted the recommendations. Ellen Armistead from the Care Quality Commission said Alder Hey was a good hospital but there were issues that needed to be addressed.

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Alder Hey NHS told to make improvements

Alder Hey Credit: PA

A report into Alder Hey Children's NHS Trust in Liverpool has revealed a number of areas need improving. An inspection found critical care and staffing levels need improvement and there was long wait times for outpatients. A number of other services including A&E were rated good or outstanding.

Alder Hey Children's Hospital is run by one of four dedicated children's hospital trusts in the UK. It provides integrated healthcare for children and young people from the local population in Liverpool and the surrounding North West area, as well as specialised services to children and young people nationally.

Under the new inspection model, CQC has given individual ratings to each of the core services at the hospital. An inspection team of 41 people which included doctors, nurses, hospital managers, trained members of the public, CQC inspectors and analysts carried out an announced inspection in May.

The full report can be accessed here.

Mum worried daughter could die from anorexia without special care

A mum from Blackburn believes her anorexic daughter will die if she doesn't get the specialist care she needs from the NHS.

Gill Barlow, says she's in a race against the clock to save daughter Jasmin's life.

Jasmin Barlow's mum believes she needs care from the NHS Credit: ITV Granada

One of Jasmin's kidneys has almost been completely destroyed by the eating disorder but she has been told she is currently too weak for a transplant.

Her mum Gill Barlow says mental health officials have so far failed to arrange specialist care for her, which has resulted in repeated emergency admissions to general wards at the Royal Blackburn Hospital.

For information and advice on anorexia and eating disorders, go to www.b-eat.co.uk

Patients victory over high-rate phone lines

Rosie Cooper MP Credit: Press Associaton

Patients in West Lancashire are claiming victory over high- rate phone lines being used to contact their GP surgery.

Health bosses say all practices in the area now offer a local phone number, as an alternative to those beginning with 084.

It follows pressure from West Lancashire MP Rosie Cooper.

“I am very pleased with the support the Clinical Commissioning Group (CCG) has done to bring down the costs of calling GP practices for the people of West Lancashire.

“It is important GP services stop using 084 numbers which can both cost and cause problems for patients trying to reach their doctor.”

– Rosie Cooper MP for West Lancashire

“We’re constantly working in collaboration with our GP practices in West Lancashire to ensure that our patients get the experience they expect from their local NHS.

We want our patients to feel confident that they can reach their GP surgeries when they need to and be charged at the local rate.”

– Local CCG Chief Officer Mike Maguire
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