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'Less hassle at smaller airports' claims survey

Air travellers should head for the smaller airports to avoid holiday hassles, according to a Which? survey.

While some of the UK's biggest airports scored customer satisfaction ratings of under 50% in the survey, the smaller ones had scores of between 78% and 85%.

More than 7,000 Which? members were asked to rate airports on a number of categories, including including pick-up and drop-off, seating provision, queues at security, passport control and baggage reclaim.

Small airports were deemed to be those that handled fewer than four million passengers a year, while large ones were those through which more than four million passengers passed each year.

The survey showed that of the small airports, like Blackpool scored 80%.

Which? executive director Richard Lloyd said: "The message from travellers is clear - larger airports continue to let people down on the basics, from baggage reclaim to food outlets.

"People deserve an enjoyable break without any stress, so we want to hear from consumers so that we can help to stop the holiday hassles."

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Matt Cardle to headline Blackpool show

Matt Cardle performing
Matt Cardle won X-Factor in 2010 Credit: PA

Matt Cardle will be performing in Blackpool on Friday 22nd August as part of Blackpool's North Pier Live. Matt is probably most famous for winning X Factor in 2010 and has since had chart success with Liverpool's Mel C. Other artists on the bill include Janet Devlin, also from X Factor and James Smith from Britain's Got Talent.

Matt and Melanie C from the Spice Girls
Matt Cardle with Mel C Credit: PA

Blackpool's donkeys go digital

Cashless payments
Cashless payments Credit: Barclaycard

Blackpool's donkey troupe are heading into the digital age by becoming 'cashless.'

From today holidaymakers don't need to hunt for change, they can instead pay for a donkey ride with a tap of the saddle.

Barclaycard, which is behind the scheme, says with UK consumers expected to spend £2 billion using contactless payments this year they've been investigating ways to help some of the UK's traditional cash businesses embrace new payment systems.

Toddler's death caused by drowning

Dalmeny Hotel in St Annes
Dalmeny Hotel in St Annes Credit: ITV Granada Reports

A post mortem examination has revealed that a three-year-old girl who died after she was pulled from a hotel swimming pool in Lancashire drowned.

The girl, who is from Galashiels in the Scottish borders, was believed to be on holiday with her parents at the Dalmeny Hotel in St Annes.

A 40-year-old woman who was arrested on suspicion of murder and child neglect remains on bail.

Teenagers missing in Blackpool

Police are appealing for help to find two teenagers, who have gone missing while visiting Blackpool

Emily Thompson
Emily is described as white, 5ft 6 tall of a slim build with shoulder length straight dark brown hair Credit: Lancashire Police
Declan Kirby
Declan is described as white, 5ft 6 tall of a stocky build with short dark brown hair. Credit: Lancashire Police

Emily Thompson and Declan Kirby, both 15 from Milnthorpe, were last seen on Friday 15 August at 12.45pm leaving Marton Mere Caravan Park together.

Emily is described as white, 5ft 6 tall of a slim build with shoulder length straight dark brown hair. She was last seen wearing a black vest top, black leggings, white Nike air trainers and a One Direction satchel.

Declan is described as white, 5ft 6 tall of a stocky build with short dark brown hair. He was last seen wearing a red t-shirt, dark coloured baggy jeans with writing on the rear and possibly skate shoe type trainers.

Police think the teenagers could still be in the Blackpool area or that they might have travelled out of the area and have widened their search.

PC Luke Barber of Blackpool Police said: “We are growing increasing concerned about the whereabouts of these two teenagers and would urge anyone with information to contact police on 101 quoting log number LC-20140815-0849.

“I would also like to urge the teenagers themselves, if they see this appeal, to get in touch and let us know that you are safe.”

Alternatively, they can contact Crimestoppers anonymously on 0800 555 111 or online at Crimestoppers-uk.org. No personal details are taken, information is not traced or recorded and you will not go to court.

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Cuadrilla: Occupation 'harmful' and 'anti-democratic'

A Cuadrilla spokesperson has described the occupation of offices in Blackpool by anti-cracking protesters as 'anti-democratic'.

They told us: “Cuadrilla has consistently made clear that we support the right to peaceful protest, but taking the law into your own hands – through trespass or direct action - is anti-democratic and harmful to local farmers, business and other job creators during an important time in Blackpool’s farming and business calendar.”

Anti-fracking protesters occupy offices linked to Cuadrilla

A group of around ten anti-fracking activists from the Reclaim the Power camp are occupying Chamber of Commerce offices in Blackpool, where Cuadrilla have a base.

The company’s office is located in an industrial park two kilometres from the farmland that Cuadrilla hopes to frack.

Several members of the group have secured themselves in place in the foyer of the building using plastic “arm tubes”.

According to the No Dash For Gas website, the activists intend to remain in the office until they are removed by police.

Anti-fracking activists occupy fracking company Cuadrilla’s northern headquarters.
Anti-fracking protesters occupy offices linked to Cuadrilla Credit: ITV News
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