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Jobs axe was "not an easy decision" says Direct Line boss

Direct Line insists it will try to find work for hundreds of staff made redundant across the North West.

Bosses told 485 workers in Liverpool that their office will close. 80 people at the firm's Manchester site also face losing their jobs.

The firm is cutting costs nationwide.

The proposed closure of our Liverpool claims centre was not an easy decision to make and we understand the effect this announcement has on our people. We have now commenced a period of consultation with those potentially affected and they will be supported by their employee representative bodies.

While this is currently a proposal, the plan is not immediate. In the months to follow we aim to do as much a possible to mitigate the impact of potential redundancy through redeployment and by working with employers in the local area to identify opportunities.

– Steve Maddock, Managing Director of Claims, Direct Line Group


  1. National

Direct Line job losses ‘a savage bolt from the blue’

Plans for around 2,000 job losses at Direct Line to reduce costs have been branded as “a savage bolt from the blue” by the country’s largest union, Unite.

Unite said that it had several hundred members working for the company but no union recognition.

The fact that Unite, the union with the largest number of finance sector workers in the country, has been refused recognition makes it easier for Direct Line to announce these savage cuts out of the blue.

Unite will continue to strongly oppose anti-union bias where it exists in the finance sector and will give all the support we can to our members at Direct Line on an individual basis.

– Unite national officer for finance Dominic Hook
  1. National

Direct Line: Staff at risk will be dealt with 'fairly'

While we continue to invest in the business with the aim of winning in a market which is changing fast, it’s clear that we need to become more efficient to deliver the good service and value our customers expect.

We have not made these proposed changes lightly and understand the impact they will have on our people.

As we have done in the past, we will deal fairly and carefully with those impacted, and do all we can to support them through these changes.”

– Paul Geddes, Chief Executive Officer of Direct Line Group