A teacher from Bacup was shocked to find her new passport has the WRONG woman's picture inside. The blunder was discovered just weeks before the newlywed was due to jet off on holiday.
Natalie Peel, 27 fears she may have to cancel her trip to Spain following the Passport Office gaffe. She sent her passport for renewal and a name change at the beginning of June after getting married.
But when she received it back she was amazed to discover another woman pictured alongside her name and other personal details.
Natalie, told the Manchester Evening News “It’s disgraceful, especially when you put a certain amount of trust in the government. I didn’t even think twice about sending my details to them.
A HM Passport Office spokesman said an immediate investigation has been launched.
A couple stranded in India with their newborn surrogate twins because of the continuing delays at the UK Passport Office.
Kiran and Bina Salvi say they've waited eight weeks for passports as the service admitted almost half a million people's applications are still being processed.
The twin babies have aready been awarded UK citizenship.
But the Government's closure of overseas offices has seen a backlog at British centres like Liverpool.
Ann O'Connor reports.
An MP is calling for action over passport delays which have left a couple from Bolton stranded in India with their newborn surrogate twins.
Julie Hilling the MP for Bolton West has raised the plight of Kiran and Bina Salvi who went to India three months ago to get their children.
The twins have been awarded British citizenship but they still have not received their passports.
The family of a couple from Bolton stranded in India with newborn babies because of passport delays are calling for more to be done to bring them home.
Ulhas Salvi, says his brother Kiran's and his wife Bina went out weeks ago to collect their surrogate twins but delays in Britain mean they still can't return.
Kiran and Bina Salvi from Bolton are stranded in India with their newborn surrogate twins as passport delays continue in Britain. The government is being urged to help the couple who travelled out three months ago to collect their children.
The babies have been awarded UK citizenship but the family say the couple have waited eight weeks for their passports to arrive so they can bring them home.
Tony Greenwood from Bury's been waiting six weeks for a passport renewal that should have taken three.
He's due to fly abroad for his son's wedding in days. He's been talking to Ann O'Connor as the Home Secretary insists a backlog will be cleared by extra staff working longer hours.