Calling 999 doesn't always mean an ambulance or trip to the hospital

North West Ambulance Credit: North West Ambulance Service

North West Ambulance Service has made a film to show how it helps patients get the right care.

The service saw a five per cent increase in the number of 999 calls received last year.

1,170,154 compared to 1,113,398 the previous year. Yet only a third of these calls were categorised as life-threatening.

The film aims to raise awareness of the variety of ways in which the Service can help so ambulances are kept free for those who need them most.

If an ambulance response is appropriate, there’s more than the traditional ambulance crew available to help. The Service uses paramedics in cars and on cycles, air ambulances and trained volunteers too.