A former police officer has told the Hillsborough Inquests that the match commander on the day was like 'a fish out of water.'
PC Trevor Bichard said Chief Superintendent David Duckenfield 'didn't offer true leadership at any stage' as the disaster unfolded.
Ann O'Connor reports.
A police officer who was in the control box at Hillsborough says he recalls the match commander refusing a request to open gates.
The top police officer at the Hillsborough disaster told football chiefs Liverpool fans forced open a gate to "break in" to the ground.
Despite being at the ground Dolores Steele 'was absolutely helpless' to find her missing son Philip who was killed at Hillsborough.