Boy with Down's Syndrome told he couldn't use a trampoline park without a doctor's note

Jack Jones Credit: Manchester Evening News Syndication

A little boy with Down’s Syndrome was told he wouldn’t be allowed to go trampolining on his birthday because he needed a doctor's note.

Jack Jones is such a regular visitor to Oxygen Freejumping that his family say he’s now a familiar face.

But when the youngster went to enjoy an 11th birthday treat at the venue in Stretford, Manchester, with his gran, they were told Jack couldn’t use the equipment without a doctor’s note.

His devastated family say they've never been asked to produce any documents relating to Jack’s condition in all the months they've been visiting the centre - with the most recent visit just four days before his birthday treat.

When grandmother Sandra Simister complained about the inconsistency, Jack was eventually allowed to join his siblings on the trampolines and the centre gave the group pizza and a goodie bag.

But mum Ange Jones, from Irlam, said she feels like her super-active son, who enjoys climbing and swimming, has been ‘discriminated against, very specifically.’

Credit: Manchester Evening News Syndication

Jack would not have understood that he would be allowed to do this one day, but not another.“I appreciate that children with Down’s syndrome can have weakness in their necks and backs, but I have parental responsibility for him.

"I sign a waiver for him every time he goes.

“He does so many mainstream activities, he’s even done gymnastics before. He’s always been an active boy and he knows his capabilities.

“My other children were aware of what was going on and they were quite upset, as they are very protective of their brother.”

– Mum, Angie Jones
Credit: Manchester Evening News Syndication

Managers at the Trafford venue say they welcome visitors of all abilities - but do insist on precautionary medical checks for some, given the potential for falls and injury.

We were very sorry to hear that Jack’s family took offence to being asked if all members of the group were fit and able to participate in the jump session.

"Our staff were simply following our Trampoline Park Standard Operating Procedures, which are in place to ensure the safety of all Oxygen customers.

“Oxygen parks are inclusive venues open to all. Where there is potentially a risk to the customer participating, we of course ask for documentation from medical practitioners to show the activity is suitable.

“Upon finding out that it was Jack’s birthday, our Oxygen team went above and beyond to ensure that he and the group had a great experience. The group enjoyed the full hour of jumping, followed by complimentary pizzas, slushies, and a birthday kit bag complete with Oxygen t-shirt, sunglasses and other goodies.

“We pride ourselves on providing a safe and fun experience for all of our freejumpers and hope Jack and his family return to enjoy another jump soon.”

– David Stalker, Oxygen Freejumping