Advertisement

'Enough is enough': Greater Manchester Mayor calls for Northern Rail investigation

The Mayor of Greater Manchester is calling for an official investigation after being "bombarded" with complaints from commuters about Northern Rail.

Andy Burnham says he's had reports of frequent delays, last-minute cancellations and often dangerously overcrowded on-board conditions.

Enough is enough. Northern Rail passengers, the people of Greater Manchester, deserve so much better than the dire service they have been forced to endure in recent months.

– Andy Burnham, Mayor of Greater Manchester

The Mayor has written to Transport for the North, asking them to assess whether Northern is in breach of its franchise agreement.

In a statement Northern Rail said it would like to assure passengers that the company is "doing everything possible" to get services back to an acceptable level after a higher than normal number of cancellations and delays.

I'd like to apologise for the issues passengers around Manchester have been facing recently.

The announcement in January 2018 by Network Rail of a further delay to the electrification between Manchester and Preston via Bolton was a significant issue for Northern and, in the short term, severely impacts our proposals to increase services and capacity.

– Northern Rail

“Everyone wants a great railway for the north of England. That’s why Northern is in the early stages of an ambitious transformation programme to modernise services across the region, improving journeys, better connecting communities and boosting local economies. As with all major transformation projects there have been challenges and there may be more to come but teams are working together tirelessly day-in-day out to minimise any disruption to passengers.”

– Rail Delivery Group spokesperson