Justice agencies fail to demonstrate compassion, empathy or patience when handling complaints from victims. Baroness Newlove, the Victims Commissioner, has written a highly critical report into the way victims are treated.
She found that many people feel ignored, unimportant and confused when raising concerns about their treatment. Baroness Newlove has campaigned for victims after the death of her husband Garry who was attacked by youths outside their home in Warrington in 2007.
All it takes is basic human decency to explain to a victim, in a sensitive and timely way, why something has gone wrong and what they can do about it. I have seen excellent examples of work by agencies across the country but it’s clear that many victims are still not getting the service they deserve.
The funeral's taking place later of a policeman killed during a Christmas night out with colleagues in Liverpool city centre. The service for PC Neil Doyle is to be held at Liverpool Parish Church where he and his wife Sarah were married in July. Two men have already appeared at court accused of his murder, a third man was arrested this week.
Merseyside Police have confirmed that Timmy Donovan has been arrested in Germany in connection with the murder of Police Constable Neil Doyle.
Timmy Donovan, who's 30 and originally from Huyton, was arrested by German police as he tried to board a plane back to the UK at Dusseldorf Airport.
Donovan, also known as Timmy O'Sullivan, was wanted on a European Arrest Warrant in connection with the death of off duty police office Neil Doyle in December 2014.
Police in Cumbria are appealing for public information as they investigate a knifepoint robbery in Kendal.
The robbery took place at the Lound Road Garage in the town on Saturday at 5pm. A staff member at the garage was threatened with a knife, and the robber made off with up to £500.
Police are looking for clothing that may have belonged to the robber, and are also asking for any witnesses to contact them.
A 43-year-old Kendal man has been arrested in connection with the robbery.
Detective Inspector Dave Stalker has appealed to people that may have information.
A man has died after falling from Swirral Edge on Helvellyn.
Patterdale Mountain Rescue were called out at around 4pm on Saturday 17th January, following reports that two men had fallen.
The group, from Widnes, were walking when one slipped a short distance. The second man slipped and fell 300m as he tried to help his friend. They were discovered on steep, icy ground.
Despite being airlifted to Cumberland Infirmary in the RAF Sea King, the walker died from his injuries during the night.
A third person was assisted off the hill by a passing walker.
Two men have been charged with attempted murder after an alleged shooting in Accrington. Police were called to Maudsley Street on Monday evening to reports of an assault. They found 35 year old Mark Walsh suffering from head injuries. 26 year old Donovan Wallace of Lodge Lane, Lytham St Annes and Jack Wilding, who is 20 and of no fixed abode have both been charged with attempted murder. They're due to appear at Blackburn Magistrates Court tomorrow morning
Hollywood superstar Woody Harrelson is coming to the region to give vital tips to budding actors.
Harrelson has been invited to speak to students at LIPA - the Liverpool Institute for Performing Arts.
He first came to fame as Woody Boyd in the American cult sitcom Cheers set in a bar in Boston.
Since then he's starred in dozens of Hollywood movies in a career stretching back more than 30 years.
Here's my (subjective!!) list of Woody's top five moments on screen.
- 1 - WHITE MEN CAN'T JUMP
- 2 - CHEERS
- 3 - RAMPART
- 4 - ZOMBIELAND
- 5 - TRUE DETECTIVE
Jewish people in the North West are feeling the effects of anti-semitism more than anywhere else in the country.
Half of those questioned in a new report said they hold an anti-semitic view, and 1 in 4 Jews have considered leaving the UK.
Arnold Saunders, a Manchester Rabbi, said the country's economic problems is one of the root causes:
Lancashire Police had more than three and a half police officers in 2009 - but they're are predicted to lose 1200 officers in the next 6 years.
The police federation have described the cuts as "ludicrous" and will put people "at risk".
The police Minister says the force will still have the resources to do their important work.
We fear for the safety of the public in Lancashire because we won’t be able to do the job as it should be done. "If anyone tries to assure the public that losing over 1250 police officers is not going to have an effect on frontline policing then they are deluded."
A Public Health England spokesperson said:
“PHE can confirm it has undertaken precautionary tests relating to a patient presently at North Manchester General Hospital, who has a history of travel to West Africa.
"Ebola was considered unlikely but testing was being done as a precaution, and was negative.”