1. ITV Report

Tenants' guide to avoiding rogue lettings agents

Private rental market. Photo: ITN

There has been a call for regulation of the lettings industry. Read our guide on how to avoid rogue lettings agents.

Private rental market. Credit: ITN
  • Ask for at least three numbers of landlords that the letting agent is doing business with that you can phone
  • Ask the landlords questions like - when does the money get placed into your account from the agent?
  • Ask landlords if they have ever had any problems with difficult tenants being put into their properties by the letting agent
  • Ask landlords if they have had any disagreements with the letting agent about contracts, payments or their tenants’ deposits
  • Be wary of properties being offered for much less than market rates
  • Avoid properties being advertised with no deposit to pay
  • Another warning sign is if you are asked for the deposit before visiting the property
  • Do not trust online advertisements alone - be wary if your agent does not have an office