1. ITV Report

Officer awarded £11,000 for falling off London Underground chair

A British Transport Police officer has been awarded £11,575 after reportedly falling from a chair on the London Underground Photo: PA

A British Transport Police officer has been awarded £11,575 after reportedly falling from a chair on the London Underground.

Transport for London (TfL) has regularly been paying out tens of thousands of pounds for individual cases of travelers tripping over, getting caught in Tube doors, and slipping on wet platforms.

A total of £4.76m was paid to members of the public since 2010 to compensate accidents and injuries incurred using public transport or whilst on Transport for London property.

Among the list of highest claims:

  • A blind person was paid £34,030 after being caught in an automatic door
  • £15,168 for somebody who had their elbow trapped in a Tube
  • A would-be traveler was given £10,050 after a seat on a platform collapsed
  • £158,584 for somebody who tripped over a pillar on a pavement.

The figures were obtained by a Freedom of Information request by Southwark Liberal Democrats.

Anood Al-Samerai, leader of the Lib-Dem group on the council said it's an example of a 'compensation culture':

“These are extraordinary figures which yet again show we’re living in a compensation culture gone mad.”

“If somebody is seriously injured and TfL is at fault then clearly there is a need for compensation to cover medical bills and time off work. But with so many large claims going through the system, I would question why TfL aren’t saving themselves some big payouts by upgrading safety standards for travellers.”

“Londoners spend a lot of money on bus and Tube fares. They want to know it’s being used to invest in a modern public transport system, not going up the wall on hundreds of expensive compensation payouts.”

Jill Collis, London Underground’s Director of Health, Safety and Environment, said:

“We havean excellent and improving safety record. Out of well over a billion passengerjourneys last year, 435 resulted in a compensation claim – some of which weresubsequently not pursued, were rejected or closed at no cost. This equates toone claim from every 2,298,850 journeys.

“However, we arenot complacent, and are continually working to further improve safety on thenetwork – including the highest standards of staff training, a rigorousmaintenance regime and a wide range of activity to remind people to take carewhen on the network.”