We've had reports from some of those who registered for 'The National Lottery Anniversary Run' this summer that they're still having problems with their bookings. The event's website was down for over six hours yesterday, when hopefuls trying to get a place in the five mile fun run stormed the system. Only 2, 000 got through when registration opened at 9am.
The company in charge of the website apologised for the crash, issuing the following statement:
But we've now heard from some of the other runners who were able to register until the 10, 000 places were filled at 7pm last night, saying they still haven't received an email confirmation of their place in the event. Others say payment hasn't been taken from the account.
We contacted Nova International, and a spokesperson told ITV News London that they weren't aware of a problem with the system.
Advice to customers who are still experiencing problems: