A woman from Essex is blaming the new NHS 111 service for her husband's death - after he waited more than 90 minutes for an ambulance.
Barbara Foster called the helpline last Wednesday evening, after Reg, 64, developed severe abdominal pains.
He'd suffered a ruptured abdominal aortic aneurysm, a burst artery which can often prove fatal, unless treated quickly.
After waiting for an ambulance for more than an hour and a half, he died in hospital from cardiac arrest.
Mrs Foster believes the delay was caused by the fact that her husband was wrongly classified as a non emergency case - but NHS 111 and the ambulance service deny that was the case.
A spokesperson for the Partnership of East London Co-operatives which runs the NHS 111 service in Havering said:
A London Ambulance Service spokesperson said:
Mr Foster's case comes after concerns were raised about the efficiency and effectiveness of the NHS 111 service. Click here to read more.
The NHS 111 helpline is being rolled out as a replacement for NHS Direct. The NHS says it is staffed by "a team of fully trained advisers, supported by experienced nurses". Click here for more information.
We'd like to hear about your experiences with NHS 111. Please email firstname.lastname@example.org.