1. ITV Report

How does your hospital rate?

Patients have been asked whether they would recommend the hospital where they were treated to their loved ones. Photo: Rui Vieira/PA Archive/Press Association Images

NHS England has published the results of a nationwide survey of patients, which is being described as "Tripadvisor for the NHS".

Patients have been asked whether they would recommend the hospital where they were treated to their loved ones.

Each hospital is then given a score based on patient satisfaction levels - if every single patient says they would be "extremely likely" to recommend the service it would receive a score of 100; if every single patient said they would be "neither unlikely nor likely", "unlikely" or "extremely unlikely" to recommend the service, the trust receives a score of minus 100.

Officials create the score for each hospital by subtracting the proportion of negative responses from the positive ones.

The wards or A&E departments are then labelled as average, or among the worst or best.

So Chase Farm Accident and Emergency is dubbed as being "among the worst" despite the fact that 89.5% of patients said they would be either "extremely likely" or "likely" to recommend that their friends or family are treated there.

Click here for more information on how to interpret the results.

ACCIDENT AND EMERGENCY RATINGS FOR JUNE 2013

  • Chase Farm Hospital. Score: -30 (number of responses: 321)
  • Whittington Hospital. Score: 10 (number of responses: 176)
  • Queen Elizabeth Hospital, Woolwich. Score: 14 (number of responses: 604)
  • Barnet Hospital. Score: 15 (number of responses: 194)
  • North Middlesex Hospital. Score: 15 (number of responses: 423)
  • Basildon University Hospital. Score: 16 (number of responses: 314)
  • Queen's Hospital, Romford. Score: 17 (number of responses: 873)
  • King George Hospital, Essex. Score: 31 (number of responses: 265)
  • King's College Hospital, Denmark Hill. Score: 36 (number of responses: 707)
  • Western Eye Hospital. Score: 41 (number of responses: 410)
  • Royal Free Hospital. Score: 41 (number of responses: 2,319)
  • Frimley Park Hospital. Score: 41 (number of responses: 1,190)
  • Newham General Hospital. Score: 44 (number of responses: 92)
  • Kingston Hospital. Score: 44 (number of responses: 992)
  • University College Hospital. Score: 45 (number of responses: 877)
  • St George's Hospital, Tooting. Score: 46 (number of responses: 419)
  • King's College Dental Hospital. Score: 48 (number of responses: 102)
  • St Thomas' Hospital. Score: 49 (number of responses: 505)
  • East Surrey Hospital. Score: 50 (number of responses: 438)
  • Mayday University Hospital. Score: 50 (number of responses: 335)
  • Ealing Hospital. Score: 52 (number of responses: 390)
  • West Middlesex University Hospital. Score: 52 (number of responses: 110)
  • Royal Surrey County Hospital. Score: 54 (number of responses: 76)
  • Northwick Park Hospital. Score: 55 (number of responses: 58)
  • Hillingdon Hospital. Score: 55 (number of responses: 411)
  • Charing Cross Hospital. Score: 58 (number of responses: 389)
  • Southend Hospital. Score: 60 (number of responses: 323)
  • Whipps Cross University Hospital. Score: 60 (number of responses: 109)
  • Hammersmith Hospital. Score: 60 (number of responses: 230)
  • St Mary's Hosptial, Paddington. Score: 60 (number of responses: 535)
  • Royal London Hospital. Score: 61 (number of responses: 175)
  • Homerton University Hospital. Score: 69 (number of responses: 207)
  • Sutton Hospital. Score: 72 (number of responses: 105)
  • Chelsea and Westminster Hospital. Score: 73 (number of responses: 190)
  • Darent Valley Hospital. Score: 74 (number of responses: 243)
  • St Helier Hospital. Score: 75 (number of responses: 463)
  • University Hospital Lewisham. Score: 75 (number of responses: 1,035)
  • Moorfields Eye Hospital. Score: 77 (number of responses: 684)
  • St Bartholomew's Hospital. Score: 78 (number of responses: 46)
  • Epsom Hospital. Score: 78 (number of responses: 636)
  • Princess Royal University Hospital. Score: 79 (number of responses: 25)
  • Princess Alexandra Hospital. Score: 81 (number of responses: 1,224)
  • Central Middlesex Hospital. Score: 86 (number of responses: 8)

INPATIENT RATINGS FOR JUNE 2013

  • Queen's Hospital Romford. Score: 38 (number of responses: 1,247)
  • Royal Free Hospital. Score: 43 (number of responses: 164)
  • Chase Farm Hospital. Score: 49 (number of responses: 216)
  • Mile End Hospital. Score: 50 (number of responses: 6)
  • Mayday University Hospital. Score: 52 (number of responses: 544)
  • East Surrey Hospital. Score: 54 (number of responses: 417)
  • University Hospital, Lewisham. Score: 54 (number of responses: 370)
  • Queen Elizabeth Hospital Woolwich. Score: 55 (number of responses: 144)
  • Barnet Hospital. Score: 56 (number of responses: 256)
  • Basildon Hospital. Score: 57 (number of responses: 601)
  • North Middlesex Hospital. Score: 57 (number of responses: 284)
  • Royal Surrey County Hospital. Score: 58 (number of responses: 564)
  • King George Hospital, Essex. Score: 58 (number of responses: 413)
  • Whipps Cross University Hospital. Score: 59 (number of responses: 361)
  • West Middlesex University Hospital. Score: 59 (number of responses: 227)
  • Homerton University Hospital. Score: 59 (number of responses: 204)
  • Queen Mary's Hospital Roehampton. Score: 59 (number of responses: 29)
  • King's College Hospital, Denmark Hill. Score: 60 (number of responses: 714)
  • Newham General Hospital. Score: 61 (number of responses: 380)
  • Ealing Hospital. Score: 61 (number of responses: 534)
  • Hillingdon Hospital. Score: 61 (number of responses: 614)
  • Kingston Hospital. Score: 62 (number of responses: 365)
  • St Helier Hospital. Score: 64 (number of responses: 302)
  • Epsom Hospital. Score: 65 (number of responses: 160)
  • Essex Cardiothoracic Centre. Score: 65 (number of responses: 58)
  • Royal London Hospital. Score: 65 (number of responses: 543)
  • Princess Royal University Hospital. Score: 66 (number of responses: 303)
  • St George's Hospital Tooting. Score: 66 (number of responses: 808)
  • Northwick Park Hosiptal. Score: 67 (number of responses: 468)
  • Whittington Hospital. Score: 67 (number of responses: 337)
  • National Hospital for Neurology and Neurosurgery. Score: 68 (number of responses: 184)
  • Chelsea and Westminster Hospital. Score: 68 (number of responses: 353)
  • St Mary's Hospital, Paddington. Score: 68 (number of responses: 173)
  • University College Hospital. Score: 68 (number of responses: 672)
  • Darent Valley Hospital. Score: 69 (number of responses: 400)
  • Royal National Orthopaedic Hospital. Score: 70 (number of responses: 271)
  • Charing Cross Hospital. Score: 71 (number of responses: 395)
  • Hammersmith Hospital. Score: 72 (number of responses: 236)
  • St Thomas' Hospital. Score: 74 (number of responses: 571)
  • Central Middlesex Hospital. Score: 75 (number of responses: 199)
  • Frimley Park Hospital. Score: 78 (number of responses: 642)
  • Southend Hospital. Score: 79 (number of responses: 521)
  • Guy's Hospital. Score: 80 (number of responses: 451)
  • St Bartholomew's Hospital. Score: 81 (number of responses: 66)
  • London Chest Hospital. Score: 81 (number of responses: 113)
  • Princess Alexandra Hospital. Score: 82 (number of responses: 445)
  • Royal National Throat, Nose and Ear Hospital. Score: 83 (number of responses: 47)
  • Royal Brompton Hospital. Score: 83 (number of responses: 186)
  • South West London Elective Orthopaedic Centre. Score: 83 (number of responses: 134)
  • The Heart Hospital. Score: 89 (number of responses: 74)
  • Queen Mary's Hospital Sidcup. Score: 90 (number of responses: 52)
  • Royal Marsden, London. Score: 92 (number of responses: 118)
  • Moorfields Eye Hospital. Score: 94 (number of responses: 33)
  • Royal Marsden, Surrey. Score: 96 (number of responses: 117)
  • Harefield Hospital. Score: 97 (number of responses: 87)

You can find ward-level data and more detailed statistics on the NHS England website.

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