A rail boss has sparked outrage after claiming that he will make it 'more comfortable to stand' for passengers in rush hour on a new commuter route.
Charles Horton, chief executive of the Govia Thameslink Railway (GTR) running a new "mega" south east England commuter franchise, said his company will be providing 10,000 more seats in the rush-hour.
But he also said he couldn't promise that commuters would never have to stand.
He also advised passengers to choose a 'slower service' if getting a seat is more important than the duration of their journey.
His comments in the Evening Standard have sparked a backlash from transport union the RMT, who branded the remarks 'shocking':