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  1. ITV Report

Paramedic who rushed to help 'collapsed woman' finds a dying pigeon

A paramedic was left spitting feathers after rushing to help a collapsed woman - only to find it was a pigeon that needed treatment.

Rachel Lack discovered a pigeon, similar to this one in Southall Credit: PA

Rachel Lack arrived on scene in Southall, in West London to find the dying bird, with a crowd gathered round it.

When I arrived I saw three men and a woman standing around a pigeon. I asked if they had called an ambulance for the pigeon and they said they had.

They were surprised to learn that the ambulance service is for humans not animals.

– Rachel Lack

A language barrier meant the call handler in the control room believed the patient was a woman - not a pigeon - in need of help.

Credit: PA

Fortunately incidents like this are very rare but we'd still like to remind Londoners to use us wisely and contact our colleagues in the RSPCA for advice on animal welfare.

– Chris Hawkswell, Emergency Planning Officer